Teams Direct Routing empowers businesses to leverage their existing telephone with Microsoft Teams. This enables seamless interactions and enhances the overall user experience. IT administrators play a crucial role in configuring Direct Routing, ensuring seamless integration and optimal performance. Initially, assess your current infrastructure

Direct Routing for Microsoft Teams provides a way to seamlessly link your existing phone system with the power of Teams. This means you can make and receive calls directly through the Teams client, eliminating the need for separate hardware. With Direct Routing, you get enhanced features of Teams calling, such as call transfer, voicemail transcript